Tell me more about MINTED.com upload?!
- How Do You Know Which Image I want Uploaded?
You need to mark down the pose number on the school order form, next to the section on the envelope – find the line that is “MINTED.com” You also must print legibly your email address on the order form so that we can give it to Minted.com for their processing.
- Then What? How Do I know When I can Start My Order On Minted.com?
When the upload has been completed, you will receive an e-mail directly from Minted.com with instructions on how to edit and place your order.
- How Long Does it Take to Receive My Order?
Orders generally take about 5 days to print plus shipping. Please check with Minted, as some specialty products do take a little longer. Expedited shipping is often available.
- What If I Have Questions About My Order?
Once you choose ht e”print your own” option, questions about your order should be directed to Minted.com.
- Who Will Send the Proof?
Minted will send the proof directly to your email for you to approve.
- When Will I Receive the Proof?
Generally, the digital proof is sent within 1-3 days.
- Can I Swap Out A Photo After Seeing My Proof?
Yes, however, Minted does charge a fee for that. Apple Branch will upload 1 new photo for an additional $20.00
- Can I Order Accessories and Other Products?
Absolutely! We love their envelope printing and the skinny wrap address labels are just so cool! Check out the stationery for amazing gift ideas!
I’m the proud parent & have a few questions. What should I do? The easiest way to reach us is by submitting a Contact Form . One of the amazing ladies behind the curtain will get back to you within 24-48 hours. (with the exception Oct 5th-15th when we will be out with schools all week. Will return your message on Oct 15th)
I am the coordinator at my school – and would like to learn more. What should I do? If you are a School Representative please contact your Little Nest support bird, by clicking here.
I am coordinator of the yearbook at my school – who do I contact to get the images? We know your Yearbook is Very Cool and Important to the students! Please click here, to get in touch with us.
My child is darling and cute already, but are there any tips to have them looking great on picture day? The best thing you can do is make sure your child has a restful night’s sleep & breakfast. Try to avoid loud colors or graphics. And we find that it is best to avoid putting them in a new outfit they have never worn before. A nice neutral color makes for a timeless photo. For extra ideas – see our Pinterest page.
It’s wonderful that our school is using Little Nest! Since I live close to your studio can I come pick up my photos? As much as we would love to see you and chat – our school portrait division is not located in our studio locations. We know you want a sneak-peek, but sadly you’ll have to wait. On the other hand, if after searching the black-hole of your child’s back pack you still cannot find the picture day photos – please let us know. Click Here – to fill out our contact form and our little birds will call you back.
I can’t believe it! A school photo that we actually love and swoon over! Can I order more? Of course you can! But don’t delay. We would be sad for you to miss out. After the school portraits are complete, you can order additional prints by logging on to http://littlenestphoto.zenfolio.com/clients.html with your personalized access code. This option will be available for up to 2 weeks after you received your photos from school. Please note that discounted packages are only available for purchase before the school portraits take place, and afterwards you may buy loose prints and accessory items a la carte.
Oh, No! What is my Access Code?
If you placed a pre-order – there will be a flyer inside your child’s picture envelope that will explain where to find your code.
If you do not have your envelope/access code or did not pre-order your school has a list of everyone’s private codes at the front desk. Please wait the 3 weeks following your child’s picture day to request an access code.
Our classroom is awesome! I forgot to order a class photo – is it too late?Not at all! Your classroom photo is available for purchase online for 2 weeks after your photos have been delivered.
I can’t wait to see the pictures this year! When can I expect them? Photos arrive in approximately 3 weeks. They will come home in your child’s backpack. So keep a close eye out!
My child missed the first picture day. What do I need to do to make sure they get photographed? No problem at all, we understand the need for a little R&R with Mom. Check with your child’s teacher to find out the date of absent/re-take day.
I missed the deadline for returning my pre-order envelope back to the school. What are my options? Please place your order online . It’s easy-peasy. If ordering online is not an option for you, please send your envelope to your school office. Please note that the deadline for pre-ordering is your child’s school photo day.
Can I make suggestions on the way I want my child photographed?
Your children are all beautiful on the outside and most importantly on the inside. Little Nest photographers aim to please. We have a great time with the kids which, equals natural expressions and great smiles in your child. If you have something that you think we should know about your child or you have a special request such as “please don’t touch his hair” or “make sure her glasses are straight” – that needs to be written down and handed to the photographer by your child before their photo is taken.
Why do they always take my child’s picture right after gym class, when he is all gross and sweaty? Here is why. On picture day, your school administrators and faculty are working their tails off to stay organized and make sure that every student gets in front of our camera. It’s hard and exhausting work. If you think the gym student looks disheveled, you should see the school secretary! Everyone is doing his or her best, if you think that it would help to send in a clean shirt to change into – go for it! All advance planning helps.
Glasses? On or Off? That is up to you and your child. We have found that most children who wear glasses have grown comfortable with them on – and would rather leave them on. Because we are planning to have an outside photo session, there will be some glare. However, please know that we work to minimize that as much as possible. If your child wears tinted lens, those are best left off during the outside sessions since they turn into sunglasses.
I’m having a bad day and want a refund. What is your refund policy? All of us at Little Nest hope that this will never be the case. However, if you are really unhappy let us know. We can’t refund your money but we can work with you if the issue is print quality. Contact us and we’ll talk.
I’m used to paying a little less for our school photo. Can you tell me why your rates are a little more? No problem! We never want to make excuses for our rates. Little Nest is changing the world of the school photo. No more super-posed terrible photos. You know the ones; they are the same ones that your parents still have of you! You will see an amazing difference in your child’s photo this year. Trust us, it’s worth the extra pennies. That said, we do take very seriously the real tough economic times of our day. Should you need help with purchasing your school photo package? Let us help. Either contact Little Nest or your school administrator. We do not want you missing out on your child’s photo this year.
I loved the school picture of my child and want my entire family included? Great! Thanks for the compliments. We have two studio locations – please check us out on www.littlenestphoto.com to learn more about our sessions.
User-Error? Whatever the reason, I am having problems on the website. Who should I tell? With a brand new website, we know there are bound to be a few bugs — please let us know by sending an email to tracy@littlenestphoto dot com. PS. Thanks for catching the snags.
Is there any additional small print that I should know about? Of course there is. We have to let you know that we are very respectful of your privacy and ultra-ultra respectful of your child’s privacy. Any information that we obtain from your school is only used by us in our photography process. Little Nest Portraits never-ever shares your information with anyone. Period. Should you decide to pay online, your information is temporarily saved for payment purposes, but not shared or stored.